Terms and Conditions

Welcome to Buruj Books.

Please read these Terms and Conditions carefully before using our website or placing an order.

By accessing our website or completing a purchase, you agree to be bound by these Terms and Conditions, our Privacy Policy, and our Return and Refund Policy.

1. Definitions

Store / We / Us / Buruj Books: Refers to the Buruj Books website and the entity operating it.

Customer / User / You: Refers to any individual who browses the website, creates an account, or purchases products through it.

Products: Refers to books, gifts, educational materials, and digital products or services offered on the website.

2. Use of the Website

The website may only be used for lawful and personal purposes. Users agree not to:

• Provide false, inaccurate, or misleading information when creating an account or placing an order.
• Use the website or its content in any manner that may harm the website or infringe upon the rights of others.
• Attempt to gain unauthorized access to user accounts or website systems.
• Use any content, images, or text from the website for commercial purposes without prior written consent from Buruj Books.

3. Products and Content

We make reasonable efforts to ensure that product descriptions, prices, and images displayed on our website are accurate. However, product colors, cover designs, edition numbers, or minor details may differ from the actual product due to screen settings or publisher updates.

All products are subject to availability. If an ordered product becomes unavailable, we will contact the customer to offer an alternative or cancel the order and refund any amount paid for the unavailable product, according to the agreed payment method.

4. Prices and Payment

Product prices are displayed in the currency indicated on the product page or at checkout. Shipping costs and any applicable fees or taxes, if any, will be displayed before the order is confirmed.

Only the payment methods displayed at checkout are accepted. Customers confirm that the payment information they provide is accurate and that they are authorized to use their selected payment method.

5. Orders and Order Confirmation

Submitting an order through the website constitutes a request to purchase the selected products. An order is not considered finally accepted until it has been confirmed by Buruj Books.

We reserve the right to reject or cancel an order, either in whole or in part, in circumstances including product unavailability, obvious pricing errors, incorrect order information, or payment processing failures.

In such cases, the customer will be notified, and any applicable refund procedures will be initiated.

6. Shipping and Delivery

Orders are shipped to the addresses provided by customers during checkout. Customers are responsible for providing accurate shipping addresses and valid, reachable phone numbers.

Shipping costs and estimated delivery times will be displayed during checkout or communicated to the customer.

Delivery times may vary due to circumstances beyond our control, including shipping carrier operations, weather conditions, public holidays, or unforeseen events.

Customers are advised to inspect their shipments upon delivery and notify us immediately of any missing items, visible damage, or discrepancies in their orders.

7. Returns, Exchanges, and Defective Products

The Return and Exchange Policy published on our website applies to all eligible purchases and forms an integral part of these Terms and Conditions.

Nothing in these Terms and Conditions or our Return Policy limits or overrides the rights granted to consumers under applicable Egyptian laws.

If a customer receives an incorrect, incomplete, or defective product, they should contact us and provide clear photographs of the product along with the invoice or order number.

For books and similar materials, the right to return a product without providing a reason may not apply in cases specifically excluded by law.

However, such exceptions do not affect the customer’s rights regarding defective products, products that differ from the order, or products that do not match their descriptions.

8. Digital Products and Services

For digital products or services, including subscriptions and online educational content, usage rights are granted exclusively for the customer’s personal use.

Customers may not share, copy, resell, distribute, or transfer digital products or services to third parties without prior written authorization from Buruj Books or the relevant rights holder.

Subscription periods, activation procedures, and any specific conditions relating to digital services will be displayed on the product page or during checkout and shall form part of these Terms and Conditions.

9. Accounts and Passwords

Users are responsible for maintaining the confidentiality of their account login credentials and for all activities conducted through their accounts.

Users must notify us immediately if they suspect any unauthorized access to or use of their accounts.

We reserve the right to suspend or terminate accounts that violate these Terms and Conditions or applicable laws, while respecting customers’ legal rights and any existing orders.

10. Intellectual Property

All website content, including the trade name, logo, designs, images, text, and databases, is owned by Buruj Books or the respective rights holders and is protected under applicable intellectual property laws.

Using the website does not grant users any rights to copy, publish, modify, reproduce, or distribute its content without prior written permission.

11. Privacy

Personal information is collected, processed, and handled in accordance with the Privacy Policy published on our website.

By using the website or completing a purchase, you acknowledge that you have reviewed and understood our Privacy Policy.

12. Amendments to the Terms and Conditions

Buruj Books reserves the right to modify or update these Terms and Conditions when necessary.

Any updated version will become effective upon publication on the website.

Such amendments will not affect rights or orders established before the publication date unless otherwise required by applicable law.

13. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Arab Republic of Egypt, without prejudice to any mandatory consumer protection rights.

We aim to resolve customer complaints and disputes amicably through direct communication whenever possible.

14. Contact Us

For any inquiries or complaints regarding orders or these Terms and Conditions, customers may contact Buruj Books through the contact methods published on our website.

Address:

37 Abdel Shafi Mohamed Street, 7th District, Nasr City, Cairo, Egypt.